AI phone answering for HVAC, plumbing, and electrical shops

Every call answered. Every job request sent to you. Even when your hands are full.

AI phone answering built on your prices, service area, and emergency rules. We test it on dozens of tricky practice calls before it answers a single customer.

Talk to the AI now or call (757) 801-3559 from your phoneStart a Free Trial

From $29 a month. 7-day free trial with 30 AI minutes. No contracts. Start free trial →

Virginia-basedNow taking our first 3 founding shopsPass/fail report before launchNo contracts. Cancel anytime.
Incoming call · 9:47 PMSAMPLE CALL (DEMO SHOP)
Sample call. Not a real customer.
Caller (demo)My AC just quit and I've got a newborn at home. Can someone come tonight?
BaseLedger assistantI'm sorry, that's stressful with a baby. I'm marking this urgent and flagging it for the owner now. What's the address?
Caller (demo)412 Maple Lane, Newport News.
BaseLedger assistantYou're in our service area. The after-hours fee is $149. The office will call you to confirm a time.
Emergency flagged to owner · Job sent to office
The problem

A missed call is usually a lost job.

When you're on a job, the phone goes to voicemail. Most callers won't leave a message. They call the next shop on Google. Answering services and cheap AI bots help a little, but they have their own problems:

  • 01Voicemail after hours, which is exactly when emergencies happen.
  • 02Bots that only take messages, so you still make every callback.
  • 03Real emergencies logged as "call back tomorrow."
How it works

We learn your shop before it answers a single call.

01

We learn your shop.

Your prices, service area, hours, emergency rules, and the questions your customers really ask.

02

We build it and try to break it.

Dozens of tricky practice calls: upset callers, odd questions, after-hours emergencies, reschedules. Every call graded.

03

You approve the report. Then it goes live.

We re-test every month and whenever your prices or policies change.

See the full process →

The testing difference

The BaseLedger Test: proven before it picks up the phone.

Anyone can set up a bot in an afternoon. What matters is what it does when a customer says something unexpected. We run dozens of practice calls built for your trade, grade every one, fix what fails, and run it again. You sign off on the report before launch and get a new one every month.

Sample pass/fail report

Example layout. Your report covers your trade, prices, and service area.
Off-script: "Do you service Gloucester?"PASS
Emergency: burning smell from the furnacePASS
Reschedule without double-bookingPASS
Upset caller asks for a personPASS
"Can you look at my water heater too?"FIXED, RE-TESTED
What it does

What your assistant handles.

Answers every call

Day or night, in a natural voice, under your business name.

Knows your business

Your prices, service area, hours, and policies.

Books the work

Booking requests (two preferred days, morning or afternoon) are emailed straight to your office. Calendar add-ons come later, on the $99 plan only.

Flags emergencies

Urgent calls and upset callers are flagged to you right away by email.

Your rules

Your greeting, your questions, and your emergency rules.

Try it

Try to trip it up.

Call as if you're a customer of a local heating and cooling shop. Try one of these:

  • My AC quit and I've got a newborn at home. Can someone come tonight?
  • How much is a service call, and do you come out to Gloucester?
  • I need to move my Thursday appointment.
Talk to the AI now
Talk to it in your browser. Your browser will ask for your microphone.
or
Talk to the AI now or call (757) 801-3559 from your phone
Who it's for

Built for owner-led trade shops.

FEATURED FIRST

HVAC, plumbing, and electrical

Your crew is on jobs all day and nobody's free to grab the phone. We built this for HVAC, plumbing, and electrical shops in that spot.

Pricing

Simple pricing. No contracts.

$29/month

Starter: 60 minutes included.

$99/month

Pro: 250 minutes included.

7-day free trial with 30 AI minutes. Card required, no charge until day 7.

Start free trial See full pricing →
  • Built on your service area, hours, and emergency rules
  • Booking requests emailed to you on both plans (two preferred days, morning or afternoon)
  • Overage $0.22/min, up to a monthly cap you pick (default $25)
  • Setup in about 24 hours, checked before it goes live
  • No setup fee. No contracts. Cancel anytime.
Local and accountable
"I'm Brooks Rembert. I build and test every assistant myself, and I'm the one you call if something's off."

Retired Army veteran. Five years building AI at a Fortune 100 company.
More about Brooks →

FAQ

Straight answers.

What happens when a caller goes off script?

That's what we test for. Before launch it takes dozens of tricky practice calls. Anything it can't handle gets fixed, or the assistant takes a message and emails it to you.

What about emergencies?

You set the rules. No heat, a burst pipe, or a burning smell gets flagged to you right away by email.

Will it double-book me?

No. It never books into your calendar. It emails the request to your office, and you confirm the time. Calendar add-ons come later, on the $99 plan only.

What if it doesn't work for my shop?

You see the pass/fail report before it goes live. If it doesn't pass the BaseLedger Test, it doesn't go live. No contracts, and you can cancel anytime.

See all questions →

Try it now

Hear it for yourself.

Call the demo line and try to trip it up.

Talk to the AI now or call (757) 801-3559 from your phoneStart a Free Trial